I need help with following two items around C4C:
- What are the restrictions of restoring one tenant with the restore point of another tenant? Meaning can we take a C4C prod tenant and restore it on C4C QA tenant. Basically C4C system refresh from Prod to QA.
- What are the restrictions, in hybrid mode, that would prevent us from connecting a tenant that has been loaded via one set of on prem-systems e.g ECC prod to another set of on-prem systems e.g QA ECC, where the name of the on-prem system needs to change on the C4C side?