Hi all,
We generate customer statements at regular intervals and send them to the customers, through mail, fax and email.
We have a print program which generates the customer statement. For some customers we want the statements to be printed as well as sent by e-mail simultaneously.
Can anyone please let me know which field, can we use to tell the system to look at if it has to only print / email / email & print.
We thought of using Bank statement field in the correspondence tab (KNB1-XAUSZ).
We created 4 values,
A - print
B - Email
C - print & email
D - Fax
However when we use 'C' the print program only sends the email, without printing.
Can anyone please let me know if I am using the wrong field? Is there any other field that can be used for our requirement.
Thanks in advance.
Krishna