Hi Experts - prompt response is highly appreciated and points will be rewarded.
I am trying to create the service order in SAP CRM and when I go in SMW01 I could able to see the green button it means this has processed successfully in a sense that the order got replicated to SAP ECC which is sitting as a sales order in SAP ECC.
But when I go to VA03 and check the order number it doesn't exist.
Don't understand what happened where to go and check and what to check?
I have check the following
Item category as " CRM service Material Item".
Transaction type and item categories as in service order is existing in ERP.
Number range is same in CRM - external number range and in ERP as internal number range.
I don't know how to trouble shoot, unable to understand from where to start whether it is getting replicated or not.
Can some of the experts kindly advise what to do???
Please this is quiet urgent.
Regards
Vani