Item 10: Enter the Unit of Measure error

Hi everyone,

We created service products and we are using these products to raise a service order.

While creating the service order, we are getting an error message: Item 10: Enter the Unit of Measure

When are trying to set the initial status of the item (product) in the service order as "Approved", then we are getting this error.

If we are setting the initial status as "New", then we are NOT getting the error.

We have used SMSC as the Item category for the service product and the status profile was assigned correctly under SMSC

Also please refer the screen shot of the service product we created. We have maintained the Unit of Measure.

Please suggest why we are getting the error when setting the initial status as Approved.

Thank you,

Bharath.